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PROFILE   |   We Want You Back: Reengaging and Reenrolling with the Welcome Back Form

California State University

We Want You Back: Reengaging and Reenrolling with the Welcome Back Form California State University (CSU)

CSU developed a simplified re-enrollment form to efficiently and warmly welcome back students who have stopped out. The Welcome Back Form also streamlined operational processes for staff and eased administrative burden on campuses. After identifying the application and related fee as barriers to underrepresented student re-engagement and re-enrollment, as well as the tediousness of the manual processing of re-enrollment application data by staff, a collaboration emerged to develop a streamlined, fee-free alternative that would support student re-enrollment and ease the administrative burden the re-enrollment process created.